William Byrnes

Provisional Psychologist

Available Tuesdays & Fridays, 9:00am - 5:00pm (Melbourne time)

In-person and telehealth

Will is a Provisional Psychologist completing his Master of Professional Psychology at the University of Melbourne. He has a particular interest in working with individuals experiencing anxiety, low mood, relationship difficulties, procrastination, perfectionism, and challenges with emotional regulation. Drawing on training in Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT), Will believes that a strong therapeutic relationship is central to effective therapy. He values understanding each client's unique experiences, goals, and strengths, and aims to create a space characterised by curiosity, compassion, and non-judgement. This collaborative approach allows Will to draw on evidence-based approaches tailored to each person's individual circumstances and values. 

Ianna Hsieh

Provisional Psychologist

Available Thursdays & Fridays, 9:00am - 5:00pm (Melbourne time)

In-person and telehealth

Ianna is a provisional psychologist completing the Master of Professional Psychology at the University of Melbourne. She has experience in disability and alcohol and other drug services, working with people from diverse cultural backgrounds and across different stages of life. She takes a holistic, relational and culturally responsive approach. She recognises that mental health is shaped not only by thoughts and emotions, but also by relationships, community, culture and broader social circumstances. Rather than focusing solely on symptoms, she seeks to understand each person’s unique experiences, strengths and goals. As part of her postgraduate psychology training, Ianna has developed skills in Cognitive Behavioural Therapy and Acceptance and Commitment Therapy. She is passionate about supporting people to build lives that feel authentic, meaningful and value aligned. 

Shiuli Rai

Provisional Counsellor

Available Tuesdays & Wednesdays, 9:00am - 5:00pm (Melbourne time)

In-person and telehealth

Currently in the final year of her Master of Counselling degree, Shiuli adopts a person-centred, trauma-informed, and strengths-based approach to counselling. She is committed to creating a safe, supportive, and inclusive environment where clients feel comfortable exploring their experiences. Drawing on her experience working in schools and universities, she supports individuals navigating life transitions, depression, anxiety, relationship challenges, and other personal concerns. Passionate about culturally humble counselling practices, she strives to ensure every client feels heard, understood, and empowered throughout their therapeutic journey.

Valentine Iheme

Provisional Counsellor

Available Tuesdays and Wednesdays (10am - 5pm) (Melbourne time)

In-person and telehealth

Currently completing a Master of Counselling at the University of Canberra, Valentine takes a person-centred and solution-focused approach to creating a safe, supportive, and non-judgmental space for clients. Drawing on experience in community services, he supports individuals navigating life challenges, relationship concerns, stress, and personal growth by building on their strengths and working collaboratively towards meaningful goals.

Simone Gargan

Provisional Counsellor

Available Thursdays, 10:30am - 4:30pm (Melbourne time)

In-person, Broadford Youth Centre

Currently completing a Master of Counselling at Monash University, Simone takes a person-centred and evidence-informed approach to create a safe space for clients. With experience in mental health and community services, she supports individuals navigating anxiety, depression, and life transitions using CBT, ACT, and mindfulness. Simone is passionate about creating a warm and non-judgmental space where clients can build personal insight and grow in confidence. She helps clients hone emotional regulation skills and discover pathways toward long-term mental wellbeing.